Shipping Policy

Welcome to Sajidgems! We are committed to providing you with the best shopping experience. Please read our shipping policy carefully.

Processing Time

All orders are processed within 1-2 business days (Monday to Friday, excluding holidays). Once your order has been shipped, you will receive a confirmation email with tracking details.

Shipping Methods & Delivery Times

Shipping costs will be calculated at checkout based on your location and the shipping method chosen. Standard delivery typically takes 3-5 business days for domestic orders, while express shipping options may be available for faster delivery.

• Domestic Shipping: Standard: 3-5 days, Express: 1-2 days
• International Shipping: We offer international shipping to most countries. Delivery times vary by destination but are usually between 7-14 business days. Shipping fees and any applicable taxes or duties will be calculated at checkout.

Order Tracking

You will receive a shipment confirmation email with a tracking number once your order has been dispatched. You can track the progress of your shipment on the carrier’s website using the provided tracking number.

Customs, Duties, and Taxes

For international orders, your package may be subject to customs, duties, or taxes once it arrives in your country. These fees are not included in our shipping cost and are the responsibility of the customer.

Shipping Delays

While we strive to ensure timely delivery, unforeseen circumstances such as inclement weather, customs delays, or carrier issues may affect delivery times. We are not responsible for such delays once the package has been handed over to the shipping carrier.

Lost or Damaged Packages

In the rare event that your order is lost or arrives damaged, please contact us at agatecambayindia@gmail.com within 7 days of receiving your shipment. We will work with the carrier to resolve the issue and ensure you are either refunded or receive a replacement.

Order Changes and Cancellations

If you need to modify or cancel your order, please contact us as soon as possible at agatecambayindia@gmail.com. Once the order has been processed and shipped, changes or cancellations may no longer be possible.

Contact Us

If you have any further questions about shipping, please feel free to reach out to us at:

• Email: agatecambayindia@gmail.com
• Phone: 9825214192

Thank you for shopping with Sajidgems!